Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the AcademyOS website and services. By accessing or using our website, registering a player, or using the Parent Portal, you agree to be bound by these Terms.

[CLIENT TO ADD: full legal entity name, registered address, company registration number if applicable]

2. Registration and membership

[CLIENT TO ADD: registration terms, including:]

• Eligibility criteria (age groups, geographic area)
• Registration types available (term, annual, pay-as-you-go, trial)
• Registration process and parental consent requirements
• Waiting list policy
• Trial session policy

3. Fees and payments

[CLIENT TO ADD: payment terms, including:]

• Fee structure and payment schedule
• Payment methods accepted (Stripe)
• Refund and cancellation policy
• Late payment procedures
• Sibling discounts (if applicable)

4. Code of conduct

[CLIENT TO ADD: behavioural expectations for:]

• Players
• Parents/guardians (including sideline behaviour)
• Coaches and staff
• Consequences of breaching the code

5. Health, safety, and medical

[CLIENT TO ADD:]

• Requirement to disclose medical conditions and allergies
• First aid provision at sessions
• Injury liability and insurance details
• Adverse weather cancellation policy

6. Safeguarding

The safety and wellbeing of children is our highest priority. All coaching staff hold valid DBS (Enhanced) checks and complete safeguarding training. For our full safeguarding policy, see our Safeguarding page.

[CLIENT TO ADD: designated safeguarding officer contact details]

7. Photography and media

[CLIENT TO ADD:]

• Photo/video consent process
• How images are used (website, social media, promotional materials)
• Right to withdraw consent
• Third-party photography policy at events

8. Data protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. For full details, see our Privacy Policy.

9. Intellectual property

All academy branding, website content, design, and code are the property of AcademyOS. You may not reproduce, distribute, or create derivative works without written permission.

10. Limitation of liability

[CLIENT TO ADD: liability limitations — should be reviewed by a solicitor]

11. Changes to these terms

We may update these Terms from time to time. We will notify registered users of any material changes via email. Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these Terms, contact us at hello@academyos.co.uk.