How can we help?
Everything you need to set up your academy, take payments, and keep parents informed. If you can't find it here, our team replies within 2 hours.
Getting Started
Full 10-step walkthrough
FAQ
Common questions
Pricing
Plans, fees & billing
How It Works
4-step product overview
Getting Started Guide
Start hereThe end-to-end walkthrough from signup to your first paid registration. Covers Stripe Connect, squads, registration plans (one-off and recurring), inviting parents, and tracking attendance.
Set up your academy
One-off tasks before parents can register.
Getting Started
Start hereThe full step-by-step from creating your academy to going live. ~10 minutes if Stripe verifies you instantly.
Connect Stripe
RequiredThe required step before parents can pay. KYC, bank details, what to expect, and how to resume if you get interrupted.
Squads, Coaches & Staff
Create age groups, set capacity, assign coaches, and invite assistant staff with role-based access.
Take payments
Sell registrations, run subscriptions, handle refunds.
Products, Plans & Pricing
Term registrations, camps, events, one-off items. Set prices, capacity, and booking windows.
Recurring Subscriptions
NewMonthly, quarterly, or annual plans with optional free trials. Stripe auto-charges; parents self-serve cancel and update card.
Payments, Booking Fees & Refunds
How money flows from parent to your bank. Booking fee breakdown, refund issuance, and what parents see on their card statement.
Run your academy
Day-to-day operations once you’re live.
Sessions, Matches & Fixtures
Create training sessions, schedule matches with lineups, record results to the Match Centre.
Attendance Tracking
Mark attendance from your phone on the sideline in under a minute. Parents see their child's rate in real time.
Player Reports & Analytics
PopularTrack attendance, goals, session ratings; generate AI-assisted end-of-term reports.
What parents experience
The other side of the platform — useful when parents email you a question.
Still need help?
Can't find what you're looking for? Our team typically replies within 2 hours during business hours.